Tag Archives: open data

Spotlight on Recent Publications: Open Data and Official Language Regimes

screenshotCanadian  open government website

The bilingual federal Open Government portal

By Naomi Bloch

Teresa Scassa is a Geothink co-applicant researcher and Canada Research Chair in Information Law at the University of Ottawa. In a recently published paper, Scassa and co-author Niki Singh consider some of the challenges that arise for open data initiatives operating in multilingual regions. The authors use Canada’s federal open data initiative as a case study to examine how a government body in an officially bilingual jurisdiction negotiates its language obligations in the execution of its open data plan.

The article points out two areas for potential concern. First, private sector uses of government data could result in the unofficial outsourcing of services that otherwise would be the responsibility of government agencies, “thus directly or indirectly avoiding obligations to provide these services in both official languages.” Second, the authors suggest that the push to rapidly embrace an open data ethos may result in Canada’s minority language communities being left out of open data development and use opportunities.

According to Statistics Canada’s 2011 figures, approximately 7.3 million people — or 22 percent of the population — reported French as their primary language in Canada. This includes over a million residents outside of Quebec, primarily in Ontario and New Brunswick. Canada’s federal agencies are required to serve the public in both English and French. This obligation is formalized within Canada’s Charter of Rights and Freedoms, as well as the Official Languages Act. Government departments are provided with precise guidelines and frameworks  to ensure that they comply with these regulatory requirements in all of their public dealings and communications.

Scassa and Singh reviewed the various components of the federal open data initiative since the launch of the program to determine how well it is observing bilingual requirements. The authors note that while the open data infrastructure as a whole largely adheres to bilingual standards, one departure is the initiative’s Application Programming Interface (API). An API provides a set of protocols and tools for software developers. In this case, the API supports automated calls for open data housed in government databases. According to the authors, “As this open source software is not developed by the federal government, no bilingualism requirements apply to it.” While professional developers may be accustomed to English software environments even if they are francophones, the authors point out that this factor presents an additional barrier for French-language communities who might wish to use open data as a civic tool.

In their analysis of the data portal’s “apps gallery,” Scassa and Singh observed that the majority of apps or data tools posted thus far are provided by government agencies themselves. These offerings are largely bilingual. However, at the time of the authors’ review, only four of the citizen-contributed apps supported French. In general, public contributions to the federal apps gallery are minimal compared to government-produced tools.

As part of their analysis, the authors also looked at the two Canadian Open Data Experience (CODE) hackathon events sponsored by the government in order to promote civic engagement with open data. Communications leading up to the events were provided in English and French. Government documentation also indicated strong participation from Quebec coders at the CODE hackathons, though native language of the coders is not indicated. Interestingly, the authors note, “In spite of the bilingual dimensions of CODE it has produced apps that are for the most part, English only.”

The 2015 event, which was sponsored by government but organized by a private company, had a bilingual website and application process. However, Scassa and Singh found that social media communications surrounding the event itself were primarily in English, including government tweets from the Treasury Board Secretariat. Given this, the authors question whether sufficient effort was made to attract French-Canadian minorities outside of Quebec, and if specific efforts may be needed to gauge and support digital literacy in these minority communities.

While it is still early days for Canada’s open data initiative, this case study serves to highlight the challenges of supporting an open data platform that can meet both legal obligations and broader ethical objectives. The authors conclude that, “In a context where the government is expending resources to encourage the uptake and use of open data in these ways, the allocation of these resources should explicitly identify and address the needs of both official language communities in Canada.”

Abstract

The open data movement is gathering steam globally, and it has the potential to transform relationships between citizens, the private sector and government. To date, little or no attention has been given to the particular challenge of realizing the benefits of open data within an officially bi- or multi-lingual jurisdiction. Using the efforts and obligations of the Canadian federal government as a case study, the authors identify the challenges posed by developing and implementing an open data agenda within an officially bilingual state. Key concerns include (1) whether open data initiatives might be used as a means to outsource some information analysis and information services to an unregulated private sector, thus directly or indirectly avoiding obligations to provide these services in both official languages; and (2) whether the Canadian government’s embrace of the innovation agenda of open data leaves minority language communities underserved and under-included in the development and use of open data.

Reference: Scassa, T., & Singh, Niki. (2015). Open Data and Official Language Regimes: An Examination of the Canadian Experience. Journal of Democracy & Open Government, 7(1), 117–133.

If you have thoughts or questions about this article, get in touch with Naomi Bloch, Geothink’s digital journalist, at naomi.bloch2@gmail.com.

Geothink Student Evan Hamilton Explores Canadian Municipal Open Data and the Role of Journalism

headshot of Evan Hamilton

Geothink student Evan Hamilton recently defended his master’s thesis on Toronto data journalists’ use of open data.

By Naomi Bloch

Data journalists are some of the most active users of government open data in Canada. In his recently defended thesis, Evan Hamilton, a master’s student in the University of Toronto’s Faculty of Information, examined the role of data journalists as advocates, users, and producers of open data.

Hamilton’s thesis, titled “Open for reporting: An exploration of open data and journalism in Canada,” addressed four research questions:

  1. Are open data programs in Ontario municipalities developing in a way that encourages effective business and community development opportunities?
  2. How and why do journalists integrate open data in reporting?
  3. What are the major challenges journalists encounter in gaining access to government data at the municipal level?
  4. How does journalism shape the open data development at both the policy level and the grassroots level within a municipality?

To inform his work, Hamilton conducted in-depth, semi-structured interviews with three key data journalists in the City of Toronto: Joel Eastwood at the Toronto Star, William Wolfe-Wylie at the CBC, and Patrick Cain at Global News. While open data is often touted as a powerful tool for fostering openness and transparency, in his paper Hamilton notes that there is always the risk that “the rhetoric around open data can also be employed to claim progress in public access, when in fact government-held information is becoming less accessible.”

In an interview with Geothink, Hamilton explained that the journalists made important distinctions between the information currently available on Canadian open data portals and the information they typically seek in order to develop compelling, public-interest news stories. “One of the big things I took away from my interviews was the differentiation that journalists made between Freedom of Information and open data,” said Hamilton. “They were using them for two completely different reasons. Ideally, they would love to have all that information available on open data portals, but the reality is that the portals are just not as robust as they could be right now. And a lot of that information does exist, but unfortunately journalists have to use Freedom of Information requests to get it, which is a process that can take a lot of time and not always lead to the best end result.”

Legal provisions at various levels of government allow Canadians to make special Freedom of Information requests to try to access public information that is not readily available by other means. A nominal fee is usually charged. In Toronto, government agencies generally need to respond to such requests within 30 days. Even so, government responses do not always result in the provision of usable data, and if journalists request large quantities of information, departments have the right to extend the 30-day response time. For journalists, a delay of even a few days can kill a story.

While the journalists Hamilton interviewed recognized that open data portals were limited by a lack of resources, there was also a prevailing opinion that many government agencies still prefer to vet and protect the most socially relevant data. “Some were very skeptical of the political decisions being made,” Hamilton said. “Like government departments are intentionally trying to prevent access to data on community organizations or data from police departments looking at crime statistics in specific areas, and so they’re not providing it because it’s a political agenda.”

Data that helps communities

In his thesis, Hamilton states that further research is needed to better understand the motivations behind government behaviours. A more nuanced explanation involves the differing cultures within specific municipal institutions. “The ones that you would expect to do well, do do well, like the City of Toronto’s Planning and Finance departments,” Hamilton said. “Both of them provide really fantastic data that’s really up-to-date, really useful and accessible. They have people you can talk to if you have questions about the data. So those departments have done a fantastic job. It’s just having all the other departments catch up has been a larger issue.”

An issue of less concern to the journalists Hamilton consulted is privacy. The City’s open data policy stresses a balance between appropriate privacy protection mechanisms and the timely release of information of public value. Hamilton noted that in Toronto, the type of information currently shared as open data poses little risk to individuals’ privacy. At the same time, the journalists he spoke with tended to view potentially high-risk information such as crime data as information for which public interest should outweigh privacy concerns.

Two of the three journalists stressed the potential for data-driven news stories to help readers better understand and address needs in their local communities. According to Hamilton’s thesis, “a significant factor that prevents this from happening at a robust level is the lack of data about marginalized communities within the City.”

The journalists’ on-the-ground perspective echoes the scholarly literature, Hamilton found. If diverse community voices are not involved in the development of open data policies and objectives, chances for government efforts to meet community needs are hampered. Because of their relative power, journalists do recognize themselves as representing community interests. “In terms of advocacy, the journalists identify themselves as open data advocates just because they have been the ones pushing the city for the release of data, trying to get things in a usable format, and creating standard processes,” Hamilton said. “They feel they have that kind of leverage, and they act as an intermediary between a lot of groups that don’t have the ability to get to the table during negotiations and policy development. So they’re advocating for their own interests, but as they fulfill that role they’re advocating for marginalized communities, local interest groups, and people who can’t get to the table.”

Policy recommendations

Hamilton’s research also pointed to ways in which data journalists can improve their own professional practices when creating and using open data. “There needs to be more of a conversation between journalists about what data journalism is and how you can use open data,” Hamilton said. “When I talked to them, there was not a thing like, ‘Any time you use a data set in your story you cite the data set or you provide a link to it.’ There’s no standard practice for that in the industry, which is problematic, because then they’re pulling numbers out of nowhere and they’re trusting that you’ll believe it. If you’re quoting from a data set you have to show exactly where you’re getting that information, just like you wouldn’t anonymize a source needlessly.”

While Hamilton concentrated on building a picture of journalists’ open data use in the City of Toronto, his findings resulted in several policy recommendations for government agencies more broadly. First, Hamilton stressed that “as a significant user group, journalists need to be consulted in a formal setting so that open data platforms can be better designed to target their specific needs.” This is necessary, according to Hamilton, in order to permit journalists to more effectively advocate on behalf of their local communities and those who may not have a voice.

Another recommendation is aimed at meeting the needs of open data users who have different levels of competency. Although he recognizes the challenges involved, in his concluding chapter Hamilton writes, “Municipal governments need to allocate more resources to open data programs if they are going to be able to fulfill the needs of both a developer class requiring technical specifications, and a general consumer class that requires tools (for example. visualizations and interactives) to consume the data.”

Finally, Hamilton recommends that municipalities engage in more formal efforts “to combat internal culture in municipal departments that are against publishing public information. Data should be viewed as a public service, and public data should be used in the public interest.”

If you have any questions for Evan, reach him on Twitter here: @evanhams


Evan Hamilton successfully defended his Master of Information thesis on September 29 at the Faculty of Information, University of Toronto. His work was supervised by Geothink co-applicant researcher Leslie Regan Shade, associate professor in the University of Toronto’s Faculty of Information. Other committee members included University of Toronto’s Brett Caraway and Alan Galey (chair), as well as April Lindgren, an associate professor at Ryerson University’s School of Journalism and founding director of the Ryerson Journalism Research Centre, a Geothink partner organization.

 Abstract

This thesis describes how open data and journalism have intersected within the Canadian context in a push for openness and transparency in government collected and produced data. Through a series of semi-structured interviews with Toronto-based data journalists, this thesis investigates how journalists use open data within the news production process, view themselves as open data advocates within the larger open data movement, and use data-driven journalism in an attempt to increase digital literacy and civic engagement within local communities. It will evaluate the challenges that journalists face in gathering government data through open data programs, and highlight the potential social and political pitfalls for the open data movement within Canada. The thesis concludes with policy recommendations to increase access to government held information and to promote the role of data journalism in a civic building capacity.

Reference: Hamilton, Evan. (2015). Open for reporting: An exploration of open data and journalism in Canada (MI thesis). University of Toronto.

If you have thoughts or questions about this article, get in touch with Naomi Bloch, Geothink’s digital journalist, at naomi.bloch2@gmail.com.

Geothoughts 7: Unpacking the Current and Future Value of Open Civic Data

Geothink researcher Peter Johnson and his students have been working with government partners across the country to examine the state of civic open data projects in Canada.

Geothink researcher Peter Johnson and his students have been working with government partners across the country to examine the state of civic open data projects in Canada.

By Naomi Bloch

Peter Johnson image

Peter Johnson, assistant professor in the University of Waterloo Department of Geography and Environmental Management, was recently awared Ontario’s Young Researcher Award.

Geothink co-applicant researcher Peter A. Johnson is an assistant professor of Geography and Environmental Management at the University of Waterloo. Johnson and his students have been working with Geothink government partners across the country to examine the state of civic open data projects in Canada. In our latest podcast, he discusses how the seemingly desirable ethos of open data may nonetheless hamper our understanding of how end users are interacting with government products.

In their July article published in Government Information Quarterly, Johnson and Geothink head Renee Sieber discuss what they see as the dominant models—and related challenges—of civic open data today. The authors suggest that these models may carry potentially conflicting motivations. Governments can distribute data and leave it to users to discover and determine data’s value, they may aim to track civic issues in ways that are cost efficient, or they may also try to support market innovation via data provision and the promotion of crowd-sourced contributions. On the other hand, open data efforts also have the potential to enable productive and empowering two-way civic interactions when motivated by non-economic imperatives.

What future directions will government data provision take? That may depend a lot on the choices that government agencies—and end users—make today.

 

If you have thoughts or questions about this podcast, get in touch with Naomi Bloch, Geothink’s digital journalist, at naomi.bloch2@gmail.com.

Reference
Sieber, R. E., & Johnson, P. A. (2015). Civic open data at a crossroads: Dominant models and current challenges, Government Information Quarterly, 32(3), pp. 308-315. doi:10.1016/j.giq.2015.05.003. OR: View pre-print copy.

Abstract
As open data becomes more widely provided by government, it is important to ask questions about the future possibilities and forms that government open data may take. We present four models of open data as they relate to changing relations between citizens and government. These models include; a status quo ‘data over the wall’ form of government data publishing, a form of ‘code exchange’, with government acting as an open data activist, open data as a civic issue tracker, and participatory open data. These models represent multiple end points that can be currently viewed from the unfolding landscape of government open data. We position open data at a crossroads, with significant concerns of the conflicting motivations driving open data, the shifting role of government as a service provider, and the fragile nature of open data within the government space. We emphasize that the future of open data will be driven by the negotiation of the ethical-economic tension that exists between provisioning governments, citizens, and private sector data users.

Geothink Researcher Peter Johnson Honored with Early Researcher Award from the Government of Ontario

Peter Johnson undertakes the Public Lab of Open Technology and Science (PLOTS, or simply ‘Public Lab’) balloon mapping technique to test it for future use in a class.

Peter Johnson undertakes the Public Lab of Open Technology and Science (PLOTS, or simply ‘Public Lab’) balloon mapping technique to test it for future use in a class.

By Drew Bush

Peter Johnson, assistant professor of Geography and Environmental Management at the University of Waterloo, was honoured with the Ontario Government’s Early Researcher Award for his project, Measuring the Value and Impact of Open Data. Johnson was one of two professors in his department that were funded.

Peter Johnson, assistant professor in the University of Waterloo Department of Geography and Environmental Management, was recently awared Ontario's Young Researcher Award.

Peter Johnson, assistant professor in the University of Waterloo Department of Geography and Environmental Management, was recently awarded Ontario’s Early Researcher Award.

In the project, Johnson will build partnerships with stakeholders, develop case studies to measure the impact of open data initiatives, and assess how open data generates economic and social benefits. Ontario’s provincial and municipal governments now prioritize the sharing of open government data, like many North American communities.

And right now is a key time for evaluating the impacts of such data, Johnson told Geothink this past June at the University of Waterloo.

“I think we’ve reached a spot in open data provision where we understand the technical challenges to providing open data and some of the organizational challenges as well,” he said of his and his students’ work. “But it’s trying to understand what is the impact that open data provision is having. So trying to follow data from just being provided on a web site and a download portal to understanding are community groups using it, is the private sector using it, are other governments using it, or even is it being used internal to the government that’s providing it?”

Johnson’s research may impact how Ontario and other governments one day share open data and the way private developers, nonprofits, and citizens build applications and businesses using such data.

Other areas of research for Johnson and his students include looking at the use of government 311 applications that help citizens report overflowing garbage cans in a local park or if a particular sidewalk might need to be shoveled. Their research questions why governments are developing these applications and using them, the type of data such applications gather, and how this data can be used to improve government processes.

“Is this an opportunity for citizens to express their opinions on different potential developments or to connect with their elected officials?” he asked. “And how does this official channel compare to something that’s unofficial like Twitter?”

“What I’m really interested in is looking at is balancing citizen input that is delivered in these different ways,” he added. “So which one gets the results? Tweeting at your counselor or using the official government branded app to report your pothole at the end of your street?”

In addition to this research, Johnson published a paper with Geothink Head Renee Sieber, associate professor in McGill’s Deptartment of Geography and School of Environment,  this past July in Government Information Quarterly entitled “Civic open data at a crossroads: Dominant models and current challenges.

On his personal Web site, he writes that in this piece, “We take a look at the dominant models of open data provision by government and start to lay out what the challenges are for delivering open data. We tried to make this both a reflective look at where open data is, and also to push civic open data forward, examining how open data works as part of open government strategies.” Find a pre-print copy available here and also find the abstract below.

The award, given to 822 early career researchers since 2005, was given by the Ontario Ministry of Research and Innovation and The Ontario Research Fund – Small Infrastructure programs. The province will spend $209 million this year to support research projects and talent at research institutions across the province. This year’s successful 280 successful projects were chosen based on their research excellence and their economic and societal benefits for Ontario.

If you have thoughts or questions about this article, get in touch with Drew Bush, Geothink’s digital journalist, at drew.bush@mail.mcgill.ca.

Abstract
Civic open data at a crossroads: Dominant models and current challenges.
As open data becomes more widely provided by government, it is important to ask questions about the future possibilities and forms that government open data may take. We present four models of open data as they relate to changing relations between citizens and government. These models include; a status quo ‘data over the wall’ form of government data publishing, a form of ‘code exchange’, with government acting as an open data activist, open data as a civic issue tracker, and participatory open data. These models represent multiple end points that can be currently viewed from the unfolding landscape of government open data. We position open data at a crossroads, with significant concerns of the conflicting motivations driving open data, the shifting role of government as a service provider, and the fragile nature of open data within the government space. We emphasize that the future of open data will be driven by the negotiation of the ethical-economic tension that exists between provisioning governments, citizens, and private sector data users.

RECODE Open Data Youth Leader – My View on A Week of Open Data Events

By Suthee Sangiambut

This article contains personal reflections from Geothink’s Newsletter Editor and Student Coordinator, Suthee Sangiambut.

This year’s Canada Open Data Summit and International Open Data Conference confirmed that open data and open government are quickly becoming mainstream topics for all sorts of disciplines and subject areas. I consider myself part of the open data community, due to my masters research on open data as well as my involvement in the Geothink grant.

I had heard of some of the people and institutions prior to the event and felt excited to have the chance to talk in person. My own interactions with representatives of government and non-profits had already indicated a lot of optimism and passion for open data and government. From this perspective, I got what I was expecting – plus an eagerness to tackle problems of implementation. My hopes of getting an update on the current status of open data in Canada were also met, especially with people from so many sectors and multiple levels of government.

The panels and workshops throughout the week were informative. In particular, I enjoyed Bianca Wylie’s great line that “open government is government,” as a way to set our expectations of how essential the idea of open data has become for many governments.

It was interesting to listen to speakers from Canada, USA, and beyond on different open data-related initiatives. The panels confirmed for me a couple of observations: those implementing open data and open government initiatives around the world are facing similar problems (such as resources, politics, organisational culture), engagement through one-off events (such as hackathons) is insufficient, and there is still work to be done to make studies and evaluations (especially in the non-profit sector) more rigorous.

I had assumed that there would be groups of attendees who would be sending different messages. However, after listening to talks on “Moving beyond the hackathon” at the Canada Open Data Summit, and various panels on “Open Cities” at the IODC, I found speakers at both making the same point—that citizen engagement with open data needs to go beyond one-off events such as hackathons, and that we need to address the issue of ‘capacity building’ or ‘data literacy’.

As an aside, this issue of ‘training in open data’ also surprised me as a conversation that was both too broad and too vague. And the idea of ‘open data skills’ should have been discussed in much more concrete terms, as attendees were not able to separate out what levels of programming or analytical skills were required. On the other hand, this level of vagueness was also quite appropriate, given the rate of change we experience in technology. In fact, attendees often spoke on similar subjects but used slightly different terminology.

I was also rather surprised to see representatives of organisations and governments implementing open data initiatives in developing countries. What was surprising for me was that, to some of them, open data was another tool to tackle corruption. The potential for open data initiatives in countries experiencing endemic corruption is quite different from countries with much lower levels of corruption. What attendees appeared to be assuming was that open data could be a catalyst for social change.

My main take-home points were on citizen engagement and the need for sustained engagement. Furthermore, the conversations on capacity building were very welcome, as they help to address the issue of keeping people actively engaged with open data in the long term. Increasing people’s programming and analytical skills could potentially increase their demand for data as they increase their capacity to inform themselves of new data or the potential for new types of analysis. However, opening a new open data community or initiative in one’s own community would require a long-term plan in addition to short events.

If I met local open data activists in Thailand (my home country), my recommendations would actually be rather different from what I learned at the Canada Open Data Summit. Continuing on the thread from above, tackling transparency and accountability in countries experiencing endemic levels of corruption with the use of open data is perhaps a step too far. Solutions must always be appropriate and tailored to the locale. In the case of large digital divides (both in terms of broadband access and skills), gaps in education (both in society and in the public sector), and low quality in government data collection, it is really quite debatable whether or not open data is an appropriate or even cost effective solution to both social and economic problems. The first step to implementing open data and open government initiatives, is to think about democracy and its various forms. There is no single way to implement democratic government and I think this is an important point to recognise, as the open government and open data movement are, at the highest level, still ‘one size fits all’ movements. In the conversations during the week in Ottawa, there were only two situations mentioned where it was acceptable to withhold data – security/strategic assets and privacy. In countries like Thailand where democratic government is implemented very differently from Canada, open data activists in Thailand must be able to resolve the principles of open government and open data with their local contexts.

Thank you to the J.W. McConnell Family Foundation for their support with the RECODE programme, and thank you to Open North for their organisation of the Canada Open Data Summit.

For more summary of the events of the week, see our posts on the Canada Open Data Summit, IODC 2015 Day 1, and IODC 2015 Day 2.

If you have thoughts or questions about this article, please get in touch with Suthee Sangiambut.

Geothoughts 4: Have We Broadened the Audience? Civic Participation in an Age of Digital Technology

Geothoughts 4 examines how civic participation is changing with the advent of geospatial digital technologies.

Geothoughts 4 examines how civic participation is changing with the advent of geospatial digital technologies.

By Drew Bush

We’re very excited to present you with our fourth episode of Geothoughts. You can also subscribe to this Podcast by finding it on iTunes.

This podcast examines how civic participation is changing with the advent of geospatial digital technologies that allow for cities to collect many forms of data on their citizens and for citizens to communicate with cities and about all that happens within them. We interview Geothink’s Head Renee Sieber, Associate Professor in McGill University’s Department of Geography and School of Environment, to find out her opinions on this subject.

Thanks for tuning in. And we hope you subscribe with us at Geothoughts on iTunes. A transcript of this original audio podcast follows.

TRANSCRIPT OF AUDIO PODCAST

This week we sit down with Geothink Head Renee Sieber to discuss how geospatial digital technology continues to reshape citizen interactions with cities. Sieber is an associate professor in McGill University’s Department of Geography and School of Environment.

[Geothink.ca theme music]

Welcome to Geothoughts. I’m Drew Bush.

“It’s a very different world in which we can on a Saturday evening or an early Monday morning know what’s happening in our cities and comment on what’s happening in cities. It’s technologies like sensors in road networks that allow cities to know how we’re travelling through a town, where we are meeting up with people to, for example, create dynamic neighborhoods of where people congregate and want to see their friends to then create better urban design for cities. So the technology is really transforming the way we can have this interaction.”

For example, governments can now know if you visit certain parks, go to certain places for coffee, and meet certain friends while doing either. So, theoretically at least, they can now design urban spaces and cities themselves to be safer, more vibrant, and better suited to the range of activities taking place in these places.

“Indeed, we can customize the city to individual desires. Well, that seems both incredibly convenient and incredibly Orwellian at the same time.”

Now in the third year of a five-year partnership research grant funded by the Canadian Government’s Social Sciences and Humanities Research Council, Geothink involves 26 researchers and 30 partners in examining the implications of increasing two-way exchanges of locational information between citizens and governments.

“Cities are facing tremendous budget cuts, so they may not, they literally may not have the money to have lengthy public meetings. They may need to respond quite rapidly to challenges, so they may not have the time. So it is in everyone’s best interest to try to create smooth yet meaningful interactions, and we have technologies to do that—both technologies in terms of your phone and also technologies in the imbedded infrastructure of cities. But how is that going to affect a very deep meaningful conversation, and in deep meaningful ways that cities respond to the needs of their residents and the needs of factors outside their municipalities?”

That’s where the interdisciplinary research of Geothink’s team and collaborators as well as its partnerships with many cities come in, said Sieber. All of these new interactions and ways of governing or being a citizen require research to be better understood.

“Well it’s a really exciting time. It’s an opportunity for citizens to be engaged when they don’t necessarily have the time to attend a meeting. So they can both watch city activities online through their own dashboards. They can communicate as issues arise. They can, perhaps cities may wish to create polls of online sentiment or they want to alert citizens of emergency situations or of interesting happenings in a city.”

Not all applications of new digital technologies have positive connotations. For example, these technologies make it easier for cities to conduct better surveillance of citizens since they can track people through the cell-phones they carry or by the places they check into.

Such privacy concerns have the potential to make people very uncomfortable, particularly because it means placing more trust in governments and technologies that could misuse or abuse this data, according to Sieber. Other problems include the mistaken belief that new technologies mean more people can access and interact with their cities. While efforts to take some conversations or debates online might be advantageous to certain populations, it can also be disenfranchising to others, Sieber added.

However, that doesn’t mean that more digital opportunities haven’t translated into more opportunities for citizens to interact with their cities and their services.

“I think we are in an environment in which we have really broadened opportunities for citizens to participate through social media, through these various kinds of devices that we have. So I think its very exciting and also we can have citizens more fully engaged as members of the city in reporting in monitoring events in real time.”

However, Sieber cautions that we must remember technology is not a panacea.

“Democracy can be very, very messy, and sometimes you need to get people who don’t necessarily agree with each other in the same room with each other. You can not necessarily rely totally on harvesting, for example, Tweets or Facebook posts to understand public sentiment. Democracy and perceptions about what a city should do are often much more textured than that.”

[Geothink.ca theme music]

[Voice over: Geothoughts are brought to you by Geothink.ca and generous funding from Canada’s Social Sciences and Humanities Research Council.]

###

If you have thoughts or questions about this podcast, get in touch with Drew Bush, Geothink’s digital journalist, at drew.bush@mail.mcgill.ca.

 

Geothink at the International Open Data Conference – Day 2

By Suthee Sangiambut

This Friday saw the conclusion of the International Open Data Conference (IODC) 2015, with an atmosphere of optimism and celebration. Attendees came from all corners of the world in numbers far greater than previous conferences—one indication that the open data movement may be gaining momentum. On this final day, stories of open data implementation were shared from both the developed and developing world.

Friday’s panel emphasized questions that went beyond the release of data. A panel which included top officials from Canada, the United States, and the World Bank answered questions  on how to break down data silos to ensure people can work together. Commonly referred to as open by default, the panelists felt data ownership needs to be discouraged so that more data ends up in this format.

In particular, they felt such a cultural shift within governments would allow for knowledge sharing with the publics they serve and within the state. Furthermore, it would produce efficiencies that are impossible under today’s paradigm of data produced by a single agency for its own use. Instead, interoperability needs to be technical (such as data formats and standards which would allow the combining of data from different departments), human (common nomenclature and processes to allow communication between departments), and legal (so issues of copyright and intellectual property do not prevent data sharing).

Amparo Ballivan, a lead economist at The World Bank, added that governments not only need more openness in data but that “openness in partnerships” is also desirable.  In other words, our outreach and educational programmes to promote open data and data sharing must be as transparent as the data they seek to open up.

“We are called to display the same kind of behavior that we demand of others,” she said.

Catherine Woteki, under secretary for research, education & economics and chief scientist at the United States Department of Agriculture, proposed another solution for this challenge. In particular, she felt that a ‘thesaurus’ is needed to provide links between data-sets in different silos. She emphasized a problem-driven approach to releasing data, with priority given to sharing the data needed to address real problems that has the highest impact.

Throughout the conference, there was also discussion on the role of intermediaries or the non-profit or advocacy groups that promote the usage and availability of open data. Intermediaries were acknowledged as crucial in bridging digital and data divides, to bring open data and its benefits to those unaware or without the skills to leverage it. Intermediaries will also be important actors when attempting to capture local knowledge.

Panelists in other sessions felt that the private sector has become interested in opening up data. At a panel titled “Corporate data sharing for the public good: shades of open,” there was much discussion on the potential benefits of having the private sector open up their data to the public. Potential first steps to be taken were: regulatory frameworks, connecting practitioners, and creating tangible use cases.

The day ended with a recap of the conference, hosted by David Eaves. Key points included: the move beyond engagement through hackathons, moving beyond simply releasing data on portals towards addressing impacts, and general inequalities such as digital divides. On the subject of intermediaries, it was noted that the public is still speaking mainly through intermediaries, resulting in a gap between the demand and supply sides for data. This gap needs to be bridged in order to meet people’s needs.

IODC 2016 will be hosted next year in Madrid, Spain. For web archives of the panels, visit the IODC 2015 website.

The Final take-home points:

  • Citizen engagement needs to become a more sustained effort
  • Standardization still needs to be pushed
  • Measurement of outcomes and impacts need to be formalized
  • ‘Open’ culture and ways of thinking need to be promoted in all sectors
  • Data must move away from silos to become interoperable
  • Intermediaries are important actors that help bridge gaps between demand and supply sides
  • Problem-driven approaches to releasing open data should be encouraged

If you have thoughts or questions about this article, get in touch with Suthee Sangiambut, Geothink’s Newsletter Editor, at suthee.sangiambut@mail.mcgill.ca.

Geothink at the International Open Data Conference 2015 – Day 1

By Suthee Sangiambut

The 2015 International Open Data Conference (IODC) opened today, May 29, at the Shaw Centre in Ottawa. Below, we detail the conclusions from several panel discussions on open cities.

In fact, open cities were the featured topics in two of the day’s panel sessions. While a number of case studies were given, panelists emphasized that few cities (less than 1%) globally have adopted any type of open city initiative.

However, the case studies demonstrated the potential for sensing and data analysis to be used to improve resource allocation and targeting in a city’s public services. A good example given was by Stephane Contre, the chief analytics officer for the City of Edmonton. In particular, he mentioned how hotspot mapping using a kernel density function was done on light bulb point data and on crime point data. This results in new layers representing point data with continuous surfaces. Such a representation allows officials to layer the light bulb, other hotspot data, and various crime data sets, identify correlations, and identify areas in need of additional resources or patrolling.

Not only was there a focus on the data side of open cities, there was also an emphasis on the need for citizen engagement. Without citizen engagement in an open city initiative, city residents simply become receivers of public services. Feedback loops that allow citizen input are needed to make sure city officials can adequately gauge and react to the demands of citizens.

Furthermore, big barriers to releasing open data still remain, especially in the organizational culture within government and due to the lack of political support. Additionally, civil servants require better computer and data literacy to bring about a ‘data first’ mindset where civil servants keep in mind the idea of openness as well as the possible analysis they could perform on a given data set.

Closing remarks were made by Sir Nigel Shadbolt of the Open Data Institute (ODI) and Tony Clement, president of the Treasury Board of Canada, who both expressed great optimism for the future of open data. According to Shadbolt, the next step for open data is in empowering individuals with their own data. He believes a mashing of open government data with personal data and even mobiles and wearable personal sensors will allow us to create even richer data driven experiences that improve quality of life.

Follow #IODC15 for rapid updates by attendees on conference activities.

If you have thoughts or questions about this article, get in touch with Suthee Sangiambut, Geothink’s Newsletter Editor, at suthee.sangiambut@mail.mcgill.ca.