Crowdsourcing

Ventures in the Canadian Public Sector

Daren C. Brabham

University of Southern California

As crowdsourcing ventures become more widespread in the Canadian public sector and abroad, many questions arise as to how these ventures come into being from an institutional standpoint; what motivates participants to engage these ventures; how citizens perceive these ventures as extensions of democratic governance; and what the impacts of these ventures may be on public sector employees and budgets.

This research project aims to tackle these questions. Students will help in the collection and analysis of data, the creation of interdisciplinary literature reviews, and the reporting of findings in scholarly and professional formats.

The first phase of this project will identify crowdsourcing cases from across the country and some other cases abroad for comparison’s sake. Students will assist in finding these cases through searches in popular and trade publications and through partner networks, and cases will be classified according to accepted crowdsourcing typologies.

The next phase will be to contact key figures in these various governmental entities to set up interviews and collect archival data on crowdsourcing projects. These interviews and analysis of documents will help round out case studies on these crowdsourcing ventures, focusing on institutional dynamics and tensions that went into the launch (and maintenance) of crowdsourcing programs.

The final phase will involve surveying or interviewing citizens who participated in these projects, to get a sense of their appraisal of the programs in terms of democratic principles and to understand what motivated them to participate in these programs.

Resulting case studies will dovetail with the case study projects of other researchers in Themes 1 and 6. If you would like more information or would like to be involved in the study, please contact Daren Brabham, brabham (at) usc (dot) edu.

Admin note: Daren is our primary American researcher on the grant and has just joined the Annenberg School for Communication and Journalism at the University of Southern California. He is well known for his research on crowdsourcing in the American public sector and has just published his first book called Crowdsourcing.